Introduction
At BikeWorx, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard it, and your rights regarding your personal information.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, telephone number, physical address, and payment details.
- Service Information: Details about your motorcycle, such as make, model, kilometers, and any additional information provided during service bookings.
- Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use your personal information for the following purposes:
- Service Provision: To book and confirm services, provide updates, and manage customer interactions.
- Payment Processing: To process payments securely and efficiently.
- Communication: To send service-related communications, promotional offers, and updates.
- Website Improvement: To enhance and personalize your experience on our website.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information in the following cases:
- Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Requirements: If required by law or to protect our rights, we may disclose your information to law enforcement agencies or governmental authorities.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers, encryption, and access controls to protect against unauthorized access, alteration, or disclosure of your personal data.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving promotional communications from us at any time.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@bikeworx-co-za
Tel: 011-792-5795
Address: BikeWorx 3 Achter Rd, Sunninghill, Paulshof
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.